93okl's Privacy Policy — Your data is always safe

01Introduction

Welcome to 93okl. Thank you for reading our privacy policy — it shows you care about how your data is handled. So do we.

93okl is a trusted online gaming platform built with Bangladesh players in mind. When you use our platform, you share certain personal information with us. This privacy policy clearly explains how that information is collected, where it is stored, and how it is used.

By using the 93okl website or mobile app, you confirm that you have read and agree to this privacy policy. If you disagree with any part of it, please reach out to our support team.

02What information we collect

93okl collects only the information that is genuinely necessary to provide our services. We do not collect excessive or unnecessary data. A detailed breakdown of the types of information we collect is provided below:

03How we use your information

93okl uses your information only for specific, defined purposes. We never sell your data to third parties for advertising or use it in ways that aren't necessary. The main purposes for which we use your information are outlined below:

• For account creation, verification, and management.
• To process all financial transactions, including deposits and withdrawals.
• To prevent fraud, money laundering, and other illegal activities.
• For customer support and complaint resolution.
• To monitor responsible gaming patterns and provide related services.
• To meet legal obligations and satisfy regulatory requirements.
• To improve platform performance and personalize the user experience.
• To send you important updates, security alerts, and promotional offers (with your consent only).

04Who Your Data May Be Shared With

93okl shares your information with others only in limited circumstances. Your data is kept fully confidential as a general rule. However, sharing may occur in the following cases:

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, Rocket, and banks receive the information necessary to complete transactions.
• KYC verification services: Approved third parties may be used for identity verification.
• Legal authorities: We may be required to disclose data upon request from government or regulatory authorities under the laws of Bangladesh.
• Anti-fraud partners: Specialized fraud prevention service providers may receive limited data as required.

When working with any third-party partners, we ensure they adhere to the same privacy standards we uphold. Any partner found using data outside the scope of our agreement will have their relationship with us terminated.

05How We Protect Your Data

93okl follows the highest industry standards to protect your information. Our technical and organizational security measures are outlined below:

• Across all data transfers TLS 1.3 / 256-bit SSL encryption Is used.
• User passwords are stored with bcrypt hashing — never in plain text.
• Server access is restricted and all login activity is logged.
• Regular third-party security audits and penetration tests are conducted.
• Physical security at our data centers meets the highest standards.
• Automated alerts are in place for suspicious login attempts or transactions.
• 24/7 system monitoring — every day of the week.

06Cookies & tracking technologies

The 93okl website and app use cookies and similar tracking technologies to improve your browsing experience and ensure the platform runs smoothly.

• Essential Cookies: Essential for maintaining login sessions and ensuring platform security.
• Performance Cookies: Analyzes which sections of the site are being used and how frequently.
• Functionality Cookies: Remembers your preferred language and settings.
• Marketing Cookies: Used only with your consent.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the availability of some platform features.

07Your data rights

93okl believes every user should have full control over their own data. You have the following rights:

To exercise any of these rights, email our support team. We typically respond within 7 business days.

08How Long Data Is Retained

93okl retains your information only for as long as necessary. Data that is no longer needed is deleted on a regular basis. Retention periods depend on the type of information and applicable legal requirements:

09Children's Privacy

93okl strictly prohibits the use of its services by anyone under the age of 18. We do not knowingly collect personal information from minors.

If we discover that a minor has been using our platform and has submitted personal information, that data will be deleted immediately and the associated account will be closed.

10Changes to the Privacy Policy

93okl may update this privacy policy as needed. Revisions may occur due to legal changes, the introduction of new services, or changes to existing ones.

For significant changes, we will do our best to notify you in advance via email or app notification. Continuing to use the platform after any changes have taken effect will be considered acceptance of the updated policy.

The date of the most recent update will always be shown at the top of this page. We recommend checking back regularly.

11Get in Touch

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team. We typically respond within 7 business days.

Our support team is always ready to help resolve your issues. Your privacy is our top priority.